We currently have a vacancy for an Office Administrator at our Dumfries office, working 37.5 hours Monday – Friday, on a Fixed Term Contract until 31/7/2019
This is a fantastic opportunity to learn about our company and grow from within. You will be responsible for providing an administration service to the depot which aims to satisfy the needs and requirements of Certas Energy’s customers in a professional, responsive and effective manner, which will ensure the smooth day to day running of the depot.
You will be involved in daily duties within the depot, and you would be expected to Log and provide an effective response and resolution to customer enquiries and requests for information. These may include - but are not limited to, product availability, delivery date and time availability, order and delivery status, product and technical information, while Updating and capturing all relevant delivery information to ensure a safe and compliant delivery.
Good attention to detail is essential for this role along with good organisational and communication skills. We would expect you to have excellent customer service skills while being able to analyse and solve customer queries.
Benefits also provided by Certas include discount schemes, pension scheme and holiday buy and sell options. This role provides an excellent opportunity to gain experience and grow within the UKs largest independent retailer of fuels and lubricants.
We work as one team, making our energy expertise and outstanding service count for all our customers.
We employ 2,500 colleagues based across our depots around the UK from the highlands of Scotland to the Channel Islands. We recruit sales people to sell our fuel, oils and lubricants as well as drivers to deliver the products to our customers who may be individual home owners, farmers, small or large businesses! Also essential to our business are our management teams and colleagues within, Marketing, HR, Finance, IT, Health and Safety and Legal. In addition, we have a dedicated team of service engineers who work within Team Energy. Key to our success are our people and our learning and development team ensure we can nurture our talent and support colleagues with their aspirations and growth through programmes such as Inspire, our WOW training courses and apprenticeships.
It’s also worth noting we are part of the wider DCC PLC group which is a FTSE 100 company. Being part of the group gives our colleagues opportunities to work alongside other businesses to share best practice and develop into roles across the businesses in the group.
The successful candidate will be offered the position on Certas Energy terms and conditions of employment.
Shortlisted candidates will be notified within 2 weeks after the closing date. If you are not contacted, you should assume that you have not been shortlisted.
Certas Energy Ltd is an Equal Opportunities Employer