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Customer Account Manager


Location : Warrington
Region : England North West
Posted : Jun 20, 2017
Closing Date : Jul 28, 2017


Company Information

We are Certas Energy. We are the largest independent fuel and lubricants distributor in the UK.

From domestic consumers to multinational corporations, our customers trust us to supply them with the highest quality products at consistently competitive prices. They count on our friendly and knowledgeable advisors.

They rely on our dependable and expansive depot network and fleet of tankers to reach every corner of the UK, delivering essential fuel, lubricants and complimentary products time and again.

Job Purpose

The successful candidate will account manage a set number of Blue Chip customer accounts, plan and develop commercial activity plans with a key focus on maximising profitability, controlled and developed sustainable growth and delivery of set targets.

Key Responsibilities

• Management of Sales targets, volume growth and customer retention.  Maximising opportunities to enhance business profitability in line with budgeted numbers management of multi-site regional non contracted customers
• Procurement of new business to achieve margin and volume budget requirements;
• Management and development of Sales targets and to raise the company profile with the key focus on maintaining and improving the customer base
• Management of sales drive and performance, whilst adhering to company policies & procedures and legislative requirements
• Reviewing & analysing contract performance with customers, recommending & initiating improvement plans where appropriate; visiting customers where required
• Working closely with the National Accounts Manager and other departments to maximise all sales opportunities.

Knowledge and Experience

• Minimum Strong negotiation skills
• Commercial awareness
• Experience of working within an account management team would be preferred
• Working to targets
• Ability to develop good customer relationships through key account management


• Competitive Commission Structure
• Holiday Buy & Sell Scheme
• Vodafone Discounts
• Lubricants Discounts
• Childcare vouchers 
Our Mission

We work as one team, making our energy expertise and outstanding service count for all our customers.


Job Reference Number : 1169

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