Basket
There are no products in your basket.

Customer Service Advisor (Maternity Cover)

Summary

Location : Warrington
Region : England North West
Posted : Jul 25, 2017
Closing Date : Sep 3, 2017

Description

Our Role

As a Customer Service Advisor for Certas Energy you’ll have access to:

• Uncapped commission
• Flexible working hours 
• Free parking
• Gaining experience with a leading fuel brand in the UK

As the face of Certas Energy, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, Customer Service Advisors have great prospects for progression and additional training opportunities.

Our Customer Service Advisors are responsible for maintaining the relationships of our commercial customer base. Handling inbound calls and emails, you’ll be responsible for the customer journey and ensuring each account is maximised to its full potential.

Are you a Certas Energy Customer Service Advisor? We’re looking for:

• Minimum of 6 months in a telesales/customer service environment
• Strong negotiation skills 
• Confidence in own ability 
• Ability to handle objections 
• Ability to work with autonomy 
• Resilient, persistent and tenacious
• Target driven / results orientated

Company Information

We employ 2,500 colleagues based across our depots around the UK from the highlands of Scotland to the Channel Islands. We recruit sales people to sell our fuel, oils and lubricants as well as drivers to deliver the products to our customers who may be individual home owners, farmers, small or large businesses! Also essential to our business are our management teams and colleagues within, Marketing, HR, Finance, IT, Health and Safety and Legal. In addition, we have a dedicated team of service engineers who work within Team Energy. Key to our success are our people and our learning and development team ensure we can nurture our talent and support colleagues with their aspirations and growth through programmes such as Inspire, our WOW training courses and apprenticeships.

It’s also worth noting we are part of the wider DCC PLC group which is a FTSE 100 company. Being part of the group gives our colleagues opportunities to work alongside other businesses to share best practice and develop into roles across the businesses in the group.

Our Mission

We work as one team, making our energy expertise and outstanding service count for all our customers.


Job Reference Number : 9078

Say Hello...

To apply for the position please complete the following form

Upload CV

This field is required

By giving your email details you confirm you are happy for us to notify you of offers and services by email.  We won’t bombard you – tell us at any time if you want to unsubscribe.  Don’t worry – we respect your data.  We keep it securely and responsibly and we only release it in accordance with the law; otherwise we don’t pass on.  See privacy policy for more.  If you’d like to have a chat about data protection email the Data Protection Officer at dataprotection@certasenergy.co.uk
{{getAQuoteButtonText}}
Your fuel
Your details

Commercial Customers need to call us.

If you are buying fuel for a commercial business of any sort, then you will need to call our customer service centre to place your order whilst we work on improving our online offering to you.

Call us today for a free no obligation quote:

<< Return to quote

Unavailable Online

Sorry this service is currently unavailable online for your area, please call us on 0345 300 88 44 or email us on lcs@certasenergy.co.uk for a quote or to place an order

<< Return to quote